CSS Corp ITPL, Bangalore, Karnataka

CSS Corp is a new age IT Services and Technology Support company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new revenue opportunities. Its team of 5,500 technology professionals across 16 global locations are passionate about helping customers differentiate and succeed.
CSS Corp entered the 3rd wave of business transformation and repositioned itself as a “New Age Services” company in 2016. The new positioning was strategically chosen to align our identity closer to our customer ecosystems, to establish a niche for ourselves in the market and to meet the growing digital needs of our customers.
Our vision is to deliver tangible business outcomes through contextual adoption of digital in business process management, technical support operations, IT operations, telecom network modernization and management. Our revitalized approach drives simplicity and convenience. Our business model did not develop out of labor arbitrage but rather from superior customer experience, providing instant gratification and delighting customers.
CSS Corp offers holistic IT and Tech Support services right from customer acquisition to contact center management to IT operations to Infrastructure Modernization. We help clients enhance customer engagements, increase predictability and maximize revenue across the value chain. We are trying to break the stereotypes in services industry through focused adoption and implementation of digital that would help our clients build better customer intimacy and non-liner revenue models. We constantly work with our customers in TMT, Retail and CPG sectors to understand their emerging business problems and help them simplify their engagement models by embedding resilience into business processes.
Key Services Includes:
1) Tech Support – Technology Support for Brands in TMT, Retail and Enterprise Segments
2) Customer Experience Services – Customer Service, Omni-Channel Support, Customer Interaction Services and Business Process Modernization
3) Cloud and Infrastructure – Cloud Migration, Intelligent Automation, New Age Service Desk and Workplace as a Service
4) Digital - AI, Analytics, Digital Content Management and Digital Operations