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Corporate Learning Solutions
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inbound marketing services
Critical Thinking Skill Development Training
Thinking critically is the ability to analyze a situation, considering the facts in different perspectives to reach a sound and logical conclusion. Critical thinking is a vital skill for business success, but many employees, even leaders, lack it. Critical thinking amongst employees will unquestionably help in business growth. Critical thinking skills force an employee to look at a situation, evaluate and consider all possible solutions before deriving the conclusion. It can be a long process that requires input from different teams within the organization.
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Young Managers Solutions
The transition from a successful employee to a successful manager is a difficult one. 60% of first-time managers fail because they were not equipped proactive or the skill set required for the job is entirely different! Zest provides you the solution with less effort that makes the transition smoother. Benefit of yours Daily Management Tips at 3 PM Weekly Best Practices / Tips / Insights on People, Process, Culture & Management Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 199Per manager / month
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Team Accelator Solutions
At Zest, we rethink the traditional ways of empowering people through Team Accelerator. Our clients consider it as a powerful tool to start their day with our motivational quotes, tips, and insights that assures the craved results. Benefit of yours Daily Motivational Quote at 9 AM Weekly Best Practices / Tips / Insights on Soft Skills Monthly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 99per employee / month
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Startup Vitamins Solutions
Zest provides the vitamins to startup team members that will fetch time to think, analyze, get inspired and motivated. Our solutions share motivational quotes, success stories, which are the result of years of experience, struggles and, in some cases, joy. Benefit of yours Daily Startup Quotes at 9 AM Weekly Best Practices / Tips / Insights in and around of startups Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 149per member / month
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Recruiters+ Solutions
A successful recruiter knows the ins and outs of hiring and must get upgraded on how to identify the skills and attributes of the candidates. Our solutions help you with recent updates, best practices that make your recruiters’ task easy. Benefit of yours Daily Recruiters Tips at 3 PM Weekly Best Practices / Tips / Insights on People, Culture & Management Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 149per recruiter / month
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Faculty+ Solutions
Great faculty delivers the best student experience. Zest provides tips and insights to your faculties to achieve excellence in teaching. We ensure that our solution fits your faculty needs based on the past issues and future concerns. Benefit of yours Daily Faculty Quotes at 9 AM Weekly Best Practices / Tips / Insights on teaching methodology, skill development, etc. Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 149per faculty / month
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Entrepreneurs+ Solutions
Zest provides you with solutions to activate and motivate even the entrepreneur to exert a higher level of effort for the achievement of his / her entrepreneurial goals. This transforms a successful entrepreneur to a powerful business magnet. Benefit of yours Daily Leadership Quotes at 7 AM Weekly Best Practices / Tips / Insights on interview skills Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 199per leader/month
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Daily Sales Dose Solutions
Want to pump energy to your sales team? By injecting Daily Sales Does and sales tips, your team will feel overpowered and positive as soon as they are awake. Just give it a try, and feel the difference Benefit of yours Daily Sales Quote at 7 AM Weekly Best Practices / Tips / Insights on Sales & Negotiation Skills Monthly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 149per representative / month
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Customer Centricity Solutions
Does customer satisfaction matter to you, your company, and most of all, even to your potential customers? Zest provides you with a simple yet powerful solution to motivate your Customer Service / Relationship team from the words of successful entrepreneurs, leaders, thinkers and achievers. Benefit of yours Daily functional quotes at 9 AM Weekly Best Practices / Tips / Insights on Customer Care Bi-Weekly Newsletter Monthly Case Study Quarterly Survey On-Job Consulting 149per representative/month
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Educational Services
Corporate Learning Solutions
Communication skills
Business Communication is inevitable as it is measured as the poise between medium and message. Whether talking to colleagues, or to customers, the way your employees talk and the way they write represents your business and brand. In today’s hectic and competitive world, we rely heavily on having good communication skills in the workplace, especially from our employees. Good verbal and written communication skills are indispensable in order to deliver and understand information swiftly and precisely. On the other hand, meager communication skills can have a direct impact on how poorly a message is being delivered. It might result in misinterpretation, frustration and in some cases disaster. Effective communication skills in business are not just a simple speech and hearing. It is the ability to listen actively, knowing when to pause and when to allow the other person to talk. The tone of voice, body language, choice of words, message amplification and communication style stays together to make a difference in the communication. This will boost productivity and aids in business growth.
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presentation skills
Presenting information clearly and effectually is an important skill to deliver a message. In today’s business, presentation skills are mandatory in almost every industry. Effective business presentation skills are indispensable for every organizational’s success. The present era places great emphasis on better presentation skills. This is because they play a significant role in convincing the clients and customers. Experiential Business Presentations training gives in-depth knowledge to your employees on role-playing with practical exercises and videotaped presentation practices. Though, all the employees don’t really need to make regular presentations in front of a group, but still there are plenty of situations where good presentation and public speaking skills can aid them. It is indispensable for your team to quickly master the crucial verbal and non-verbal presentation skills and cultivate essential techniques that helps in the business success.
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team building
Team building is the act of stirring your employees to work together, which will develop their strengths, by addressing their weaknesses. The way a team plays determines the organization’s success. Building people together through collaboration and cooperation amongst the employees is the key to success. As part of this, almost every single company is undertaking regular team building activities. These team building activities range from a short, problem-solving activity to a retreat that would last for a couple of days. At the same time, as some people see team building activities as a ‘pleasant break’ from work, but they do have a serious purpose as it develops the skills and knowledge of every employee.
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Business Etiquette
The word “Etiquette” is vital in the business world. A simple handshake has the capability to make or break a business deal. Clients often judge an organization, based on the employees' etiquette Business etiquette is a soft skill that allows employees to interact effectively with colleagues and customers. It also covers with the best office reception solution to show your professionalism to your potential customers and prospective employees. Does your reception area create a great first impression? What do visitors see, hear and smell means a lot for converting them into potential clients. It enables in maintaining a professional rapport. Etiquette is not just about the rules and policies of the organization. It’s about creating an atmosphere where others feel comfortable. Professional etiquette training is beneficial for both companies and employees. The professional success of every employee depends on how well they build strong relationships. When an employee prospers, the company where they work will also succeed. Employees who undergo Business etiquette training will learn how to build stronger, healthier and more fruitful relationships with both colleagues and customers.
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Emotional Intelligence
Emotional intelligence is the capability to spot and recognize emotions and their influence on attitude and behaviour. Employees with a high degree of emotional intelligence care for their own as well as others emotions. This also boosts a good rapport with clients. Emotional Intelligence is a vast topic and has many roles at a workplace. Though you have heard quite a lot about Emotional Intelligence, you may still not be sure what hype it will bring in. The success of a business is strongly inclined by its employees. Personal qualities of your employees such as perseverance, self-control, and the skill of getting along with others matter the most. Organizations might struggle with teams that do not work well together and the team which lacks motivation. This is a great advantage to have over your less insightful competitors and it can be extremely beneficial.
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Work-Life Balance Skills
Work-life balance is directly proportional to or indicates the level of the happiness index. Striking the perfect equilibrium between career and personal has always been a task for every employee. In fact, happiness and productivity are complementary terms. Working round the clock causes trauma, poor health, and stress. No matter what industry you are in, creating a healthy balance between work and personal life is unquestionably essential. But it’s not always easy, especially if your employees are predominantly doing only their job. So, for a business to succeed it is vital that the employees stay happy. Recently, most of the companies have understood this philosophy and are capitalizing more on employee support and welfare schemes. It’s about prioritizing time and energy between professional and personal life. This strategy works and the results are quite incredible. It’s about prioritizing time and energy between professional and personal life. Research says that a lack of balance between personal and work lives has serious consequences. Increased stress affects employees health and productivity. Problems include impaired sleep, stress, diabetes, impaired memory, and heart disease. Poor work-life balance may also cause frustration at work, which results in poor employee retention and dissatisfaction, even amongst the employees who love their career.
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interpersonal skills
In today's business world, Interpersonal skills are vital for an employee to acquire the robust ability to get along with others to complete a job. In recent years, the importance of developing the interpersonal skills benefits both employees and businesses. Interpersonal skills are strongly linked with emotional intelligence, especially in the corporate environment. It is the ability to communicate, interact and interconnect well within the team and with the clients. It is the ability to efficiently connect, transfer information, socialize and inter-connect with clients and teams. Interpersonal skills are becoming the need in today’s career advancement and technology world. Interpersonal skills are necessary to engage with the clients and to understand the client specifications. Through strong interpersonal skills, one can solve problems by identifying a creative solution for resolving the conflict. Thus, interpersonal Skill leads to a mutual understanding of ideas, information about business and so on. Effectively communicating with other people is the backbone of any business and that aids in setting ahead from the competitors. These are the must skills which every employee must continuously enhance and improve. Every company must invest in an Interpersonal Skills training program for increasing the productivity of an organization.
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time management
Priorities, distraction, traffic, friends, family, teleconferencing, and never-ending meetings draw employees into cycles of response, rather than being on time. When employees are unable to manage time, they end up stressed and tired. It affects employees thoughtfulness, emphasis, and productivity. The utmost goal in a healthy work environment is to attain strong financial results whilst nurturing employee satisfaction. How can your employees be happy when they don’t have the ability to classify tasks and assign the proper amount of time to complete each one? Employees who dearth time management skills often fall behind in their work. Targets whoosh past. They become discouraged, blocked, and even sick. Subsequently, the business is affected. Doomed, unhealthy, tired employees have high rates of absence and are less probable to outshine. Effective time management benefits both businesses and employees. To foster productivity and contented working environments, organizations must provide their employees with time management training. Time is not our boss, we are the boss of it. It emphasis on the essential skills which, when united, make time management easy.
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Email Etiquette
Emails from every employee in your organization reflects unswervingly on your business. Email is possibly your major area of acquaintance to your customers. Since communication has become Internet-based, email etiquette is one of the most essential skills to be employed in today’s workplace. Imagine how frustrating it would be when you receive an email that contains several errors or rambles on endlessly? Learning proper email etiquette before sending an email is very much essential as it ensures that the message is being conveyed effectively. To convey the message very clearly both with co-workers and clients, proper business email etiquette is essential. While writing emails, etiquette usually involves being aware of the reader’s ability to comprehend your message. Shorter paragraphs make it easy to isolate information and keep track of the key information. Employees must remember that the workplace is a professional environment and the company has a reputation to protect and uphold, as do you. When businesses have knowledgeable employees, who perform exceptionally and who are able to communicate effectively via email, gain an edge over their opponents. By learning email etiquette, your business is one step closer to landing and keeping ahead of your competitors!
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stress management
“Stress” has become a common jargon in the workplace. Business has become highly insecure, full of challenges, high hopes, and demands, which causes stress amongst the employees, when they are not meeting the expectation. A small amount of stress will uplift the performance, but a heavy amount of stress may bring disaster to both the employees and the businesses. Stress in the workplace will lead to all kinds of business problems and concerns. If your employees don’t address stress at the right time, it ultimately affects the health and profits of the organization. Stress in the workplace can be irresistible sometimes. Especially if your employees are continuously working under pressure. How must they juggle and manage workplace stress? Managing employees, handling projects, allocating tasks, engaging with project leads, delivering projects on time and more. This list could go on forever. Research shows that more than 89% of employees globally are emotionally disconnected from their workplaces are less likely to be productive.
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Conflict Resolution
Conflict resolution at the workplace means two or more employees engaged in a disagreement, or debate reach an agreement resolving it. When conflicts are not addressed, they create a negative impact on productivity. Conflict resolution strategies practised at the workplace help in maintaining a healthy work environment. In every organization, there are disagreements, and differences of opinions between employees which, if not managed, it can escalate into an interpersonal battle. Thus, it is imperative, for intervening it immediately. Expecting employees to sort it out themselves is not right as we value the business and positive working culture. Workplace conflict can lead to declined engagement and productivity, inclined stress, sickness, absenteeism and reduces turnover.
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Behavioural Skills
Gradually the importance of understanding human behavior has increased for Organizations. In today’s business world, employees must possess good people skills too. Behavioral training lays emphasis on how to apply skills and acquired knowledge in all sorts of situations with etiquette behaviour. Behavioural skills often fall under the common heading of good character, sociability, maturity, and primarily common sense. These skills must be learned and practiced. It is likely to develop these behavioral skills at any time. Behavioral skills are social in nature. They concern how well your employees can get along with other people, including their supervisors, colleagues, customers, and clients.
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body language
The words spoken by employees are just a part of the communication puzzle. Body language brings in more conflicts than the words that are spoken. Employees must be more aware of their body language. It motivates and encourages other team members and creates a positive environment. Body language is the most powerful tool used by leaders. Employees must unleash their "hidden talent” to leverage to the positions of power and make themselves more confident and smarter. The saddest part is that, for most of the employees, this is just vice versa. They lack the idea to understand their own or someone's gesture. An employee’s confidence and ability to perform a job will clearly replicate through their body language and how one composes themselves. Positive body language and self-confidence are interconnected. If an employee is armed with the required skills and asks the right questions, it would be clearly visible through his / her body language
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change management
Change is inevitable and we cannot run away from it. Change management is the process of helping your employees to evolve from the current level to the desired level through implementing continuous steps. Directing change is definitely not an easy feat. When your employees are adaptable and creative in managing change, success follows your business. Every employee must understand that change is unavoidable, and they must have the knowledge on how to respond to the change. In this way, they can effectively face and manage change by having positive mindsets. Dealing with change can be inborn; Some people have a greater capability for managing change than others. But, for others, it can be infused through training. Every employee can change and has the ability to accept change. Change is often necessary but at times it frightens employees.
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