ISO 9001 in Vikas Puri, Delhi

ISO 9001 standard deals with the fundamentals of quality management systems with the eight management principles as the base. ISO 9001 standard is one of the most widely used management tools across the globe. The ISO 9001 standard is generic in nature and is applicable to any sector regardless of type, size and product or service. The ISO 9001 standard is basically adopted from the MIL standards, later released as an ISO standard in 1987. First revision in 1994, second revision in 2000, third revision in 2008 (presently in use) The ISO 9001 standard requires six mandatory procedures and numerous records in any organization as a requiremen.Main Requirements of the ISO 9001 Standard : Clause 1. Scope Clause 2. Normative References Clause3. Terms and Definitions Clause 2. Normative References Clause3. Terms and Definitions Clause 4. Quality Management System (2 Elements) Clause 5. Management Responsibility (6 Elements) Clause 6. Resource management (4 Elements) Clause 7. Product / Service Realization (6 Elements) Clause 8. Measurement, Analysis and Improvement (5 Elements) Clause 2. Normative References Clause3. Terms and Definitions Clause 4. Quality Management System (2 Elements) Clause 5. Management Responsibility (6 Elements) Clause 6. Resource management (4 Elements) Clause 7. Product / Service Realization (6 Elements) Clause 8. Measurement, Analysis and Improvement (5 Elements) Meet your needs and expectations Comply with applicable regulations The requirements cover a wide range of topics, including your supplier's top management commitment to quality, its customer focus, adequacy of its resources, employee competence, process management (for production, service delivery and relevant administrative and support processes), quality planning, product design, review of incoming orders, purchasing, monitoring and measurement of its processes and products, calibration of measuring equipment, processes to resolve customer complaints, corrective/preventive actions and a requirement to drive continual improvement of the QMS. Last but not least, there is a requirement for your supplier to monitor customer perceptions about the quality of the goods and services it provides. ISO 9001 does not specify requirements for the goods or services you are purchasing. That is up to you to define, by making clear your own needs and expectations for the product. You might, for example, refer to product specifications, drawings, National or International product standards, supplier’s catalogues or other documents as appropriate.What does "Conformity to ISO 9001 mean? :This means that your supplier has established a systematic approach to quality management, and is managing its business to ensure that your needs are clearly understood, agreed and fulfilled. A statement of conformity to ISO 9001 should not, however, be considered as a substitute for a declaration or statement of product conformity.How does ISO 9001 help you in selecting a supplier? :ISO 9001 provides some requirements for the purchasing process that include you as the customer. These requirements address the following topics -  Requirements regarding the purchasing information that should be provided so that suppliers clearly understand their customers' needs. the ways in which supplied products can be verified as meeting the requirements of the customer.Note that whenever ISO 9001 refers to “products? this also includes intangible products like services, or software.You have an important role to play, by specifying to your supplier what you actually want. You may need to consult with your own internal technical staff (the actual users) in this process. If you don’t do this, you might find that you receive a product that meets all your stated requirements and the applicable regulatory requirements, but which is absolutely wrong for your intended application. So, first of all, you should concentrate on specifying your needs related to the intended use of the product.To help in this task you may consider the following : What is the specific product (goods or service) you are buying? What impact does this product have on your own business? What are the risks to your business if you experience problems with this product? How can you be sure that the product you receive will actually meet your requirements? What do you know about the reputation and historical performance of your supplier? What level of confidence do you need in your supplier’s ability to provide you with conforming product on a consistent basis? If you decide that conformity to ISO 9001 is important, (based on your assessment of the risks associated with the goods and services you are buying) how can you be sure that your supplier does have a QMS that meets ISO 9001 requirements? Are the goods and services you require covered by your supplier’s QMS? (You may need to ask for a copy of your supplier’s actual certificate or declaration of conformity to find this out!) How can you have confidence that your supplier meets ISO 9001? : There are various ways in which your supplier can claim that its QMS meets the requirements of ISO 9001. These include : Supplier’s declaration of conformity? A declaration by your supplier itself affirming that its QMS meets ISO 9001 requirements, usually supported by legally-binding signatures. This declaration can be based on your supplier’s internal audit system, or on second party or third party audits; Second party assessment: your supplier has been assessed directly by its customer (for example by you, or by another customer, whose reputation you respect) to check if its QMS meets ISO 9001 requirements and your own requirements - sometimes used in contractual “business-to-business?transactions; Third party assessment: (often referred to as certification or registration): your supplier hires an impartial third party (a Certification Body, or “Registrar? to conduct an assessment to verify conformity to ISO 9001 requirements. This third party then issues a certificate to your supplier describing the scope of its QMS, and confirming that it conforms to ISO 9001 Additional confidence may be derived from the fact that some Certification Bodies (“Registrars? are accredited by nationally or internationally recognized Accreditation Bodies, who verify the certification body’s independence and competence to carry out the certification process. Many accreditation bodies have multi-lateral arrangements under the umbrella of the IAF (International Accreditation Forum) to promote worldwide mutual recognitions in support of WTO (World Trade Organization) free trade principles. Can suppliers claim that their goods or services meet ISO 9001? :No. The reference to ISO 9001 indicates that the supplier has a quality management system that meets the requirements of ISO 9001. As mentioned earlier, this should provide you with confidence in your supplier’s ability to provide consistent, conforming goods or services. ISO 9001 requires your supplier to monitor the levels of satisfaction of its customers (this includes you!), and to feed back this information in order to improve the effectiveness of its QMS.

We are offering iso certification services. The implementation of a qms should be a strategic decision of the organization implementing qms. Various factors influence the design and implementation of qms. These include – diverse needs and risks of organizations; particular goals and objectives; complexity of products and services provided;

Iso 9001 is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.  iso 9001 is part of the iso 9000 series  iso 9001 is the auditable standard in the iso 9000 family. why seek iso 9001 certification?  iso 9001 certification by an accredited certification body shows commitment to quality, customers, and a willingness to work towards improving efficiency.  it demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit.  iso 9001 certification enhances company image in the eyes of customers, employees and shareholders alike.  it also gives a competitive edge to an organisation’s marketing. benefits of iso 9001 certification 1. Enhanced image of organization 2. Benifits in tenders 3. Customer satisfaction. 4. Reduction in customer complaints. 5. Reduction in wastage/reworking. 6. Improvement in productivity (less re-working). 7. Better work management due to systems approach. 8. Enhanced employee awareness & improvement in morals.

We provide iso 9001 certification services. iso 9001: 2008 is the fourth edition of iso 9001 quality management system. It does not contain any new requirements and simply elaborates the existing system by fine tuning the clauses of iso 9001: 2000 iso 9001:2008 specifies requirements for a quality management system where an organization l needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and l aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. all requirements of iso 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. an organization in order to operate efficiently must focus and manage many activities connected to each- other. an activity that employs resources and that is managed to allow the transformation of incoming elements into out coming elements can be considered a process. sometimes an out coming element is the incoming element on the next process. the model pdca (plan, do, check, act,) can be applied to all the processes.

The standard is intended for the quality management system assessments and registrations to iso 9001. The standards apply uniformly to organizations of any size or description. standards help ensure that everyone no matter where in the world they are speaking the same business language. Many companies require their suppliers to become registered to iso 9001 and because of this, registered companies find that their market opportunities have increased. in addition, a company's compliance with iso 9001 insures that it has a sound quality management system, and that's good business. Registered companies have had dramatic reductions in customer complaints, significant reductions in operating costs and increased demand for their products and services. Many industrial companies require registration by their own suppliers. what are the requirements of iso 9001? the iso 9001 standard is divided up into 5 different sections: � quality management system � resource management � product realization � measurement analysis & improvement � management responsibility

The modern management system iso 9001 - quality management system is the world's most important stand. The system in order for companies to maintain excellent process in terms of quality and standards at global level to meet customer needs enables. customers are becoming increasingly quality-conscious shoppers. They meet their needs up front that your business will want to know. A certified quality management system demonstrates your commitment to quality and customer satisfaction. Implement a quality management system, you increase customer satisfaction, the stabilizer will help improve internal processes. The risk that customer expectations are not met can reduce. benefits of iso 9001 certification organizations who have got certification can be easily distinguished from other organizations by the high quality of their products, services and processes. The qms of an organization’s performance can be monitored and optimized by means of a quality management system (qms). Iso 9001 is internationally recognized qms standard and, globally speaking, the most frequently applied standard. Iso 9001 can help any kind of organization to improve customer satisfaction motivate employees and promote a culture of continual improvement. Iso 9001 is based on eight quality-related management principles and process approach.

ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based. Key Principles ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management: Customer focus and customer satisfaction Leadership Involvement of people Process approach System approach to management Continual improvement Factual approach to decision making Mutually beneficial supplier relationship. The ISO 9001 quality management systems standard offers a wide variety of benefits to an organisation. The quality standard is applicable to companies of any size or sector who is seeking to improve their internal management and operational processes. We recommend that companies who are completing ISO 9001 certification apply the standard throughout their organisation, as opposed to at a particular department, site or divisions of the company. Benefits of the ISO 9001 standard: Enhanced customer satisfaction and improved customer loyalty leading to repeat business Increased revenue and market share obtained through flexible and fast responses to market opportunities Integration and alignment of internal processes which will lead to increased productivity and results Enhanced business performance and better cost management Providing confidence to interested parties as to the consistency, effectiveness and efficiency of the organisation Increased credibility and competitiveness in the market Consistency in the delivery of your product or service Lower costs and shorter cycle times through effective use of resources Improved communication, planning and administration processes

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