interactive voice response systems
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IVR stands for Interactive Voice Response. This technology enables interaction between a caller and a computer via the telephone. Callers can interact with IVR systems by pressing numbers on a telephone keypad or by speaking simple commands to answer the computer’s voice prompts. Call will be get connected to desire persondepartment anywhere. Welcome Message Programmable Extensions SMS Alert Voicemail Number Blacklist Multilevel IVRSticky Agent Circle base Routing Customize sender ID