8 Port GSM Call Center Suite
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1 Piece (MOQ)
These devices are designed with rich technical specification to reduce expenses of business communication. It is very easy to handle, and get installs without much hassle due to its web-based preferences. All standard hardware and advanced software configurations has been used to build this device. Configuration with existing IP-PBX, PBX soft switches like Lynx Server or Elastic is made easy for this device. It has 8 GSM channels that can easily bridge IP systems to GSM network. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call Center Suite can be used both for inbound and outbound call Centers. Specification : GUI Agent Panel Admin/ Supervisor Panel GSM Ports 120 GB SSD Predictive / Preview Dialling/ OBD IVR Basic IVR 100% Conversation Recording 3 Party Conference SIP License Customizable 45 Field CRM Customizable Disposition Call Back Scheduler Live Monitoring Agent Log-in / Logout ACD MIS Reporting Role Management Lead Management Barge-In & whispering Applications : Call Centers Hospitals Insurance sector Real Estate Travel and tourism Business Airlines Customer Care Government Sector Core Benefits : Higher client satisfaction Better monitoring of agent’s work Improve reporting features Enhance productivity and features Cost effective solution with extensive features Better sales Improve security
Predictive Dialer
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