Customer Service Training in Gurugram

Although the definition of a sale is simple enough, the process of turning a prospect into a customer can be very complex process one needs to master. Effective and high performance selling is important to the success of almost every kind of business. It requires one to convince someone, that there is something for them in making their decision to make a purchase by spending some of their hard-earned money. Rise Sales and Marketing module will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. The end result includes- participants will become more confident, handle objections, and learning how to be a great closer. Apart from selling successfully, this module will help participants to organize themselves, understanding and working with customer needs, to build essential skills such as presenting and negotiating. The key components of this module are as follows: » Common sales approaches and types of sale » Performing customer need analysis » Basic opening for cold calls » How to answer the burning questions that every customer asks » How to deal with common objections » Sealing the deal - powerful closing techniques » Thank you notes and staying in touch with customers » Resolving customer issues without losing one » Setting your sales goals » Managing customer data efficiently with technology

A digital marketing course provides comprehensive training on leveraging digital channels to promote products and services, engage with audiences, and achieve marketing objectives. Here's an overview of what a typical digital marketing course might cover: 1. **Introduction to Digital Marketing:**  - Understanding the digital marketing landscape.  - Evolution of digital marketing and its importance in today's business environment.  - Differentiating digital marketing from traditional marketing. 2. **Website Basics and Optimization:**  - Introduction to websites and their role in digital marketing.  - Website design principles and user experience (UX) considerations.  - Basics of search engine optimization (SEO) for improving website visibility and rankings. 3. **Search Engine Marketing (SEM) and Pay-Per-Click (PPC) Advertising:**  - Understanding search engines and how they work.  - Introduction to SEM and PPC advertising.  - Keyword research and targeting.  - Creating and optimizing PPC campaigns using platforms like Google Ads. 4. **Social Media Marketing (SMM):**  - Overview of popular social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).  - Creating and optimizing social media profiles/pages.  - Content strategy for social media engagement.  - Social media advertising and targeting options. 5. **Email Marketing:**  - Basics of email marketing and its role in digital marketing.  - Building and segmenting email lists.  - Designing effective email campaigns.  - Email automation and personalization. 6. **Content Marketing:**  - Understanding content marketing and its importance.  - Content strategy development.  - Creating various types of content (e.g., blog posts, videos, infographics).  - Content distribution and promotion. 7. **Influencer Marketing:**  - Introduction to influencer marketing and its impact.  - Identifying and working with influencers.  - Developing influencer marketing campaigns. 8. **Analytics and Data-driven Marketing:**  - Importance of data in digital marketing decision-making.  - Web analytics tools (e.g., Google Analytics) and their key metrics.  - Interpreting and analyzing marketing data to optimize campaigns. 9. **Conversion Rate Optimization (CRO):**  - Understanding conversion funnels and goals.  - A/B testing and experimentation.  - Techniques for improving website conversions. 10. **Mobile Marketing:**   - Overview of mobile marketing strategies.   - Mobile website optimization and responsive design.   - Mobile advertising options (e.g., in-app ads, mobile search ads). 11. **Digital Marketing Strategy and Planning:**   - Developing a digital marketing strategy aligned with business goals.   - Budgeting and resource allocation.   - Campaign planning and execution. 12. **Legal and Ethical Considerations:**   - Understanding digital marketing regulations and compliance issues.   - Privacy concerns and data protection laws (e.g., GDPR).   - Ethical considerations in digital marketing practices. 13. **Emerging Trends and Technologies:**   - Keeping up with the latest trends and innovations in digital marketing.   - Exploring emerging technologies (e.g., artificial intelligence, voice search).   - Adapting strategies to evolving consumer behaviors and preferences. 14. **Practical Projects and Case Studies:**   - Hands-on exercises and projects to apply concepts learned.   - Analysis of real-world digital marketing campaigns and strategies. 15. **Certification and Career Guidance:**   - Preparation for digital marketing certifications (e.g., Google Ads, HubSpot).   - Career paths and opportunities in digital marketing.   - Resume building and job interview tips. This course overview provides a comprehensive roadmap for mastering digital marketing fundamentals and advanced techniques. It can be adapted to suit different levels of expertise, from beginners to experienced professionals, and can be delivered through various formats, including in-person classes, online courses, or self-pace

Why should you attend? ISO 37001 Awareness training enables you to learn the basic concepts of Anti-Bribery Management systems- ABMS as specified in ISO 37001. You will be able to understand the basic modules of ISO 37001 including the Policy, Procedures, commitment of the management in maintaining the Anti-Bribery management system in the organisation, Internal audit, management review meeting and the fundamental of Continual improvement in the organization. Who should attend? 1) Anyone who wishes to understand the basic fundamentals of ISO 37001. 2) Individuals who wish to gain more experience about the process of Anti-Bribery Management system- ABMS 3) Individuals who look forward to peruse their career in Anti-bribery management system. Learning objectives: a) Understanding of the basic elements of the Anti-Bribery management system and its basic principle. b) Understand the correlation between ISO 37001 and other standards and the legal and statutory requirements linked with each other c) The approach, methods and techniques for the implementation of the anti-bribery management system- ISO 37001- ABMS. Educational Approach: The Trainer illustrates the examples in the training sessions with proper questions and answers. The exercises done in the classroom are practical and explained with the discussions. The practice test methodology are similar to the final exam, making sure it acts as a mock exam for final certification exams.

Wondering why everyone is enrolling themselves in Digital Marketing courses in Delhi? Surely because it is a growing trend in the market these days. If you are a student, you a a lot of job opportunities waiting for you. Finish your training and grab them instantly. If you are passionate about your own business but have limited funds to reach out to your customers, then this course can guide you. Nonetheless if you are struggling with your current job and is looking for a job shift, then this is the right choice.

Providing digital marketing training & certification courses & services (seo, ppcadwords, advertising, public relation, web development) in gurgaon, delhincr, jaipur, bangalore.

iCubesKonnect provides Digital Marketing Training & Recruitment Services. The trainers are highly trained and have rich industry experience. It offers comprehensive digital marketing training encompassing SEO, SEM, PPC, Web Analytics, Affiliate Marketing, Email Marketing and Mobile marketing.

join digital marketing training, serch engine optimization training and social media marketing training with corporate  trainers on weekdays and weekend schedules. Affordable fee, flexible timings, small group of batches, fee instalment available.   digital marketing training in gurgaon webs jyoti, established in 2009, web development and training organization, offers to corporations, intitutions and individuals worldwide.   at webs jyoti we are a team of professionals who have experience of more than 12 years and are certified in google adwords seo programme.  our team of developers and digital marketing experts, delivered more than 400 live projects really hard to help trainees develop into not just good,  but an excellent digital marketing and web technologies experts.   "we are not just an institute but we are development company with an successful history of delivering 400+ projects."

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ISO 9000 - Quality management The ISO 9000 family addresses various aspects of quality management and contains some of ISO best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customers requirements, and that quality is consistently improved. Standards in the ISO 9000 family include: ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

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