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VitelGlobal India is an IVR service provider that is enhancing the quality of the call, Services, customer engagement, and solutions by providing access to information. Grow your business and maximize productivity with the industry’s best business communication service
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Request a free trial and we will help you create your call center today, complete with CRM integrations and settings configuration. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, call back, e-mail and perhaps other media. Why a company needs an IVRSystem? Classify your Business calls before they reach you Enlarge your Help desk to customer care features with same resources Handle simultaneous calls with smart interactive management Integrate your valuable call data to CRM and mail No Software or Hardware installations required Outbound promotions via advanced voicemails Experience new advanced standards of calling experience How Does It Benefit Company? 61% of the mobile users say it’s important that business give them a number to call instantly 70% of the mobile users have used the “Click-to- Call” button 8% increase in conversion rate Can get and analyse automated customers feedback Benefits of Using Our IVR Solutions are: Track Incoming & Outgoing Calls Professional IVR & Call Routing between teams CRM Integration with customer support number Call Recording/Data & Analysis Click 2 Call widget to reduce communication lag for website visitors Phone Number Verification.
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We are providing Ivrs Services. We provide IVR solutions from the scratch using latest software, database technologies and telecom signaling methodologies.
IVRS Services
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We provide IVR solutions from the scratch using latest software, database technologies and telecom signaling methodologies.
ivr services
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Mobishastra empowers operator with the smart IVR system capable enough to handle huge volumes efficiently.IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
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ivr services, Virtual Number Services, Click-To-Call Services
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ivr services, crm software solutions, cloud telephony
ivrs service
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ivrs service, sap erp software, It Infrastructure Management Services
IVR service providers
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IVR service providers