GICVS CERTIFICATION Saket Nagar, Kanpur, Uttar Pradesh

here, while you get the finest medical attention, what matters to us is how you feel. that's why our state-of-the-art multispecialty units go beyond the best doctors and surgeons to special facilities like relaxation centres. from routine general surgical operations including cosmetic surgeries to complex joint replacements, cardiac and keyhole surgeries, we are fully equipped to handle a broad spectrum of surgical services. our cardiac sciences department provides the international “heart team approach” followed by leading cardiac institutions across the world. situated on the 8th floor of the opd facility, the department provides access to arguably the best cardiologists in mumbai. we aim at providing a comprehensive cardiac care experience, by combining medical management, interventional cardiology, cardiac surgery and non-interventional options along with customized cardiac rehabilitation programs, making it the choice best heart hospital in mumbai. from routine angiography to the most complex of coronary angioplasties, path breaking coronary bypass surgical techniques, the department aims to provide a well-rounded approach with the best option of treatment to ensure better patient prognosis and long term quality of life. a robust emergency cardiac program including pami (primary angioplasty in myocardial infarction), the reassuring knowledge of being able to choose from amongst the top 10 cardiologists in mumbai and the back-up of multi-specialty senior consultants on hand in case of complicated and co-morbid cases all add up to ensure focused care that you would expect from the amongst the best heart hospitals in mumbai.

Here, while you get the finest medical attention, what matters to us is how you feel. That's why our state-of-the-art multispecialty units go beyond the best doctors and surgeons to special facilities like relaxation centres. Dental services at hinduja healthcare surgical, khar encompass as managing routine general dental problems as well as all kinds of complicated dental treatment. We help to put the smile back on your face by enhancing healthier & brighter teeth. The dental department not only functions as a standalone unit for the dental treatment but also work in close association with other specialties like cardiology, neurology, nephrology, oncology, pulmonology. Stringent infection control protocols ensure least risk of cross infections. We can fix gaps, discolouration, gum problems, chips, cracks and align your teeth along with our other cosmetic services including teeth whitening, veneers and invisible braces. We take care of oral health of children from infancy through teenage years. We can replace missing teeth with implant supported prosthesis, crown and bridge work or removable dentures. List of services: general dentistry and dental restorations endodontics (root canal treatment) cosmetic dentistry (smile designing) orthodontics (braces) dental implants and crown and bridge peadiatric dentistry (children’s dentistry) oral surgeries gum surgeries

Comprehensive care for patients with cardiac disease attached critical care unit for high risk adult cardiothoracic patients proficient team of cardiothoracic surgeons, cardiologists, nurse practitioners, critical care physicians, anesthesiologists, and nurses to meet the needs of patients and their families trained resuscitation team emergency cardiac care– pami (primary angioplasty in myocardial infarction).

Audiometry a test that is conducted by a certified audiologist and is used to identify individuals who have a hearing problem it determines the type and amount of hearing loss an individual has thereby determines the line of treatment, medical, surgical or use of hearing aids speech therapy a treatment procedure carried out for individuals with a speech and/or language problem therapy is also carried out for individuals with a communication, swallowing and voice problem a certified speech therapist assists in the rehabilitation purpose for children as well as adults.

Here, while you get the finest medical attention, what matters to us is how you feel. That's why our state-of-the-art multispecialty units go beyond the best doctors and surgeons to special facilities like relaxation centres. From routine general surgical operations including cosmetic surgeries to complex joint replacements, cardiac and keyhole surgeries, we are fully equipped to handle a broad spectrum of surgical services.

ISO 9001 ISO 9001 standards main objective is to obtain quality management systems that will be of actual advantage to your organization to assist & manage your business successfully and put in place best practice tactic. ISO 9001 certification will give your organization the quality systems that will provide the base to better customer satisfaction, staff motivation, and continual improvement. The ISO 9001 certificate is suitable for all types and sizes of organization and is well recognized around the world as a very useful quality management system. It is suitable for organisations in all business sectors and will help your organization to improve management processes to participate locally and/or globally. The process encompasses the entire organizations and requires senior management buy-in; it is not just a function of the Quality Department.

Iso 14001 (environment management system) iso 14001 standards main objective is to obtain environment management systems that help organization to minimize how their processes negatively affect the organization. Compliance with applicable laws, regulations and all other environmental regulations and continually improvement in its operations and processes. Iso 14001 and 9001 are similar to each other pertaining processes of quality management system of how a product is produced, rather than to the product itself. As with iso 9001 certification is performed by third party organizations rather than being awarded by iso directly. Iso 14001 is known as a common management system standard, meaning that it is appropriate to any organization looking for to improve and manage assets more effectively. This includes: single -site companies to large incorporated companies high-risk organizations to low-risk service organizations. Manufacturing, processing and the service industries, including local governments. All industry sectors including public and private sectors original equipment manufacturers and their suppliers.

Occupational Health Safety & Management System (OHSAS) 18001 is an international specification of standards. It contains two sets, 18001 and 18002. OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help an organization to control occupational health and safety risks. It was developed in response to widespread demand for a recognized standard against which to be certified and assessed. Main areas that will be assessed by Ohsas 18001 standard ? Main areas that will be assessed by Ohsas 18001 standard? Management system in place Planning and risk assessment Staff awareness and training Safety management systems communication Awareness towards emergency preparedness Continual improvement and monitoring

Iso 22000 is food safety management system is applicable in all type of organizations serving or manufacturing in food industry. By getting iso 22000 certification organizations shows that he has implimented food safety management system standard in the organization. This is becoming more and more important as customers demand safe food and food processors require that ingredients obtained from their suppliers to be safe. Benefit of iso 22000 efficient precondition programs in place to make sure a clean sanitary environment a hazard analysis and critical control plan developed to identify, prevent and remove food safety hazards, established documented food safety management system processes to manage food safety all over your organization. Iso 22000 standards contains the specific requirements to be addressed by the food safety management system. The standard requires food safety management system processes including: having an overall food safety policy for your organization, developed by top management. Setting objectives that will drive your company’s efforts to comply with this policy. Planning and designing a management system and documenting the system. Maintaining records of the performance of the system. Establishing a group of qualified individuals to make up a food safety team. Defining communication procedures to ensure effective communication with important contacts outside the company (regulatory, customers, suppliers and others) and for effective internal communication. Having an emergency plan.

Iso 13485:2003 specify the requirement for a quality management system in medical devices manufacturing and suppling industry where an organization needs to demonstrate its ability to provide its services. Which fulfill customer and regulatory requirement applicable in this standard-13485 : 2003. The basic purpose of iso 13485:2003 is to help harmonized medical device regulatory requirement for quality management system. All necessities in medical devices of iso 13485:2003 are specific to organization, regardsless of the style and dimension of organization. Most international medical devices market regulatories requires manufacturer to implement a quality management system (qms) as part of their product registration attempt in its organization. In most countries, iso 13485 certification is the preferred or required method of meeting qms requirements in any of the organization. Iso 13485:2003 is based off international standard iso 9001 with specific requirements to meed regulatory needs

ISO 10002:2014 provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement. The complaints-handling process described is suitable for use as one of the processes of an overall quality management system. ISO 10002:2014 is not applicable to disputes referred for resolution outside the organization or for employment-related disputes. It is also intended for use by organizations of all sizes and in all sectors. Annex A provides guidance specifically for small businesses. ISO 10002:2014 addresses the following aspects of complaints handling: enhancing customer satisfaction by creating a customer-focused environment that is open to feedback (including complaints), resolving any complaints received, and enhancing the organization's ability to improve its product and customer service; top management involvement and commitment through adequate acquisition and deployment of resources, including personnel training; recognizing and addressing the needs and expectations of complainants; providing complainants with an open, effective, and easy-to-use complaints process; analysing and evaluating complaints in order to improve the product and customer service quality; auditing of the complaints-handling process; reviewing the effectiveness and efficiency of the complaints-handling process.

Iso 10004:2012 - customer satisfaction - guidelines for monitoring and measuring iso 10004 provides guidance in defining and implementing processes to monitor and measure customer satisfaction. In order to pursue this goal the organization should: identifying customer requirements; meet customer satisfaction data; evaluate customer satisfaction data; provide feedback for improvement of customer satisfaction; supervise customer satisfaction on-going. The purpose and objectives influence what, when, how and from whom the data is gathered. They also influence how the data is analyzed and how the information is ultimately to be used. For whom? the international standard series iso 10000 can be used by any organizations no matter what type, size or product. The focus is on customers outside of the organization, not suppliers or its personnel. Benefits: obtain information on new expectation resolving complaints to the satisfaction of the complainant and the organization identify trends and therewith eliminate causes of complaints customer-focused approach to resolving complaints encourage personnel to improve their skills in working with customers basis for continual review and analysis of the complaints-handling process

BS ISO 39001 sets out the minimum requirements for a Road Traffic Safety Management System. Governments, road authorities, safety groups and private companies were keen to develop such a standard due to the rising number of people killed or injured on the road each year. QCL helps you to understand and implement ISO 39001 to your organization for improved performance and safer working conditions and new business opportunities. To apply for assessment, Implementation, maintenance and certification of ISO 39001 in your organization, feel free to call us.

ISO 29990:2010 (Learning services for non-formal education and training - Basic requirements for service providers) is a international standard to enhance transparency and allow comparison on a worldwide basis of learning services, providing a single substitute backed by international consent to the huge range of national service and management standards which now exists in the field of non-formal learning. ISO 29990:2010 is the first standard developed by ISO technical committee ISO/TC 232, Learning services for non-formal education and training Non-Formal education and training-providers shall consider the effectiveness of training through well recognizing of their customers’ expectations and this requires them to be more interacting with their customers and also their delegates. While understanding and designing the training services to meet their customers’ expectations, they also need to evaluate, monitor and improve their competency to deliver a high quality services by regularly measuring the effectiveness of their customers.

Training is the attainment of information, talents, and competency as a result of the teaching of professional or practical skills and information that relate to definite useful competencies. QCL delivers Lead Auditor training, for Management Standards in association with different registered training organization. QCL is recommanding a good option for you to take knowledgeable training with a valid certificate approved by IRCA and RABQSA partnered organization. List of courses for which we provide and arrange training for you & your bright career in field of Quality & Certification in Management Certification.

Get professional skills of Auditing/Internal Auditing in field of Management System by availing trainings from QCL & ensure your organization management systems achieve their full potential. This two days (depends on standard) training course provide you guidance through internal audit process whether your organization has implemented ISO 9001 (Quality Management system), ISO 14001 (Environment Management System), 18001 (Occupational Health Safety & System), 22000 (Food Safety Management System), 27001 (Information Security Management System), 13485 (Quality Management System-Medical Devices) and other Management and Product standard are being used by organization to perform in better ways. It helps the organization to development a potential infrastructure related to documentation, Processes, work environment, establishing policies, procedures, plan, and responsibilities.

Iso 9001:2008 (quality management system) iso 14001:2004 (environment management system) iso 22000:2005(food safety management system) iso 27001:2003 (information security management system) iso 20000 (information technology management system) iso 13485:2003 (quality management system-medical devices) iso 1694:2009 (technical specification-automotive industry) ohsas 18001:2007 (occupational health safety & system) gost r (gost r standards are valid only within the territory of the russian federation.) sedex (sedimentary exhalative deposits) rohs (restriction of hazardous substances) ce-marking (conformittee europeane) gmp (good manufacturing practice) haccp (hazard analysis & critical control point).