IVR services in Lucknow

Welcome messagemulti level ivrs : the callers can be diverted to multiple departments. Even if the office is small - multiple departments can be created to give the impression of a bigger company. · mutiple extention : the callers can be diverted to multiple departments. · call forwarding : allows you and your employees to stay connected from the road, at home or anywhere they go including parallal landing and call hunting feature. · call details : allows you to keep track of all calls made on your number with details such as caller details, time and duration of call including missed calls. · voice mail : voice mail feature you can stay connected even when you can't take a call. Callcum delivers messages to your email address in .wav format. · on hold music : on hold music from callcum ivr system is a great way to keep your callers happy and engaged while on hold. · conferencing : the audio conference feature allows companies to reduce cost of face to face meeting and work on real time for discussing various issues that require employeesother person to gather together to exchange ideas and information. · integrated crm : track and manage customer data with the new mini crm integration.

IVR is lead processing software from which your lead wil never be at risk. You don't have to worry about missing your lead while you are busy or unavailable to take calls so it may help you to manage your leads detail on your system..Your customers will b professionally greeted after that the call will b transfer to your agents..If your agents are unavailable then the customer can record a voicemail.All the information related to IVR callings you can access it on your software panel.its a easy and smart way to know about all the tele-communication activities of your company.Its a easiest way to expand and enhance your company..it manages your company image as a Huge company.

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