ISO Certification Services in Mumbai

You can turn unhappy customers into positive business opportunities with effective complaints management. Satisfied customers are your best ambassadors. An unhappy customer will tell friends and colleagues about their experiences, damaging your reputation and often you know nothing about it. Implementing a complaints handling process using ISO 10002 will help you turn unhappy customers into satisfied ones and use their input to improve the experience of future customers. Your customer service processes need to make it simple for your customers to communicate complaints and resolve any issues arising. Complaint management is not about reducing the number of complaints, but taking the information they generate and turning it into an opportunity for improvement. Smart complaint management will help you to improve customer service standards and deliver an effective complaint handling system to differentiate you from your competitors. Auditing by SGS against ISO 10002 Quality Management: Customer Satisfaction demonstrates that your organisation cares about customer feedback and receives, manages and resolves customer complaints effectively. Certification against ISO 10002 will provide your organisation with a high quality and reliable complaint management system, including the following characteristics: Visibility Accessibility Responsiveness Objectivity Confidentiality Customer-focused approach Accountability Continual improvement We can either conduct a gap assessment of your management system against the requirements of ISO 10002 or take you through the full certification process. Our ISO 10002 Foundation Training is designed to provide any organisation with the fundamentals of the ISO 10002 requirements. Contact your local SGS representative for further details. Partner with SGS to improve customer service standards and complaint management with the implementation of ISO 10002.

Quality Management System :Management system certification helps organization to continually improve through lessons learnt from past thereby to manage the present effectively & efficiently and planning to meet the challenges of future.ISO 9001: 2015 : ISO 9001:2015 standard sets out the criteria for a quality management system that can be used by any organization, large or small, regardless of its field of activity. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, risks & opportunities based thinking and to achieve continual improvement. Implementation of the standard is a means to demonstrate the organizations ability to consistently provide reliably quality products / services and build customer confidence. ISO 9001:2015 brings a number of benefits : Focus on demonstration of leadership within the organization. Promotes Risk based thinking within the organization. Integration of QMS into business processes, as accountability of QMS, lies with top management. Due to focus on intended outcome i.e on desired output of process and associated risks and opportunities results in more reliable Product/Services for more effective and efficient service/product provision processes. Enhanced efficiency - With the ISO 9001 Certification, you can be assured of better performances within the company. Employees within organization would be working towards achiving the vision, mission, common goal of organization. Enhance the performance and productivity of each department and organization. High Morale among Employee. Builidng up of Excellent Brand Image. Certification Procedure : Application for certification from client (Submit Documents) Submission of offer by IQC Acceptance of Offer by client and Confirmation of agreement by both client organization and IQC Issuance of the “Certificate of approval” on successful completion of the initial / Re certification Validity of “Certificate of approval” is for three years from the date of decision, subject to conduct of annual Surveillance audits as agreed upon. before the expiry of “Certificate of approval”. Soft copy & hard copy within 3-4 days by dtdc courier. Your company details Check & verify online

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The International Standards Organization (ISO) is an international body that issues various types of ISO certifications that denote quality and standard related to multiple industries. These certificates are only provided to companies that follow the regulatory guidelines issued by the organization for the quality of products, services, or standard working procedures, working conditions, etc. Getting an ISO certificate is a matter of prestige and quality assurance.

OHSAS is an internationally applied British Standard for occupational health and Safety Management System. It exists to help all kinds of organizations put in place demonstrably sound occupational health and safety performance. Its supporters claim that an occupational health and safety management system (OHSMS) promotes a safe and healthy working environment by providing a framework that helps organizations to: identify and control health and safety risks; reduce the potential for accidents; aid legal compliance; and improve overall performance.

The company is considered as a reliable Service Provider of ISO Certification. Under ISO Certification Services, we provide Phase of documentation, Pre-Certification Audit (optional), Certification audit, and Certificate Granting and Surveillance Audits Services to the clients. The clients, associated with us, highly praise us for providing the best solution at reasonable rates within defined timeframe.   What is a ISO Certification? ISO is the family of standards for quality management system. ISO 9000 is maintained by ISO, the International Organisation for Standardization and is administered by accreditation and certification bodies. The rules are updated, as the requirements motivate changes over time. Some of the requirements in ISO 9001:2008 (which is one of the standards in the ISO 9000 family) include : A set of procedures that cover all key processes in the business. Monitoring processes to ensure they are effective. Keeping adequate records. Checking output for defects, with appropriate and corrective action where necessary. Regularly reviewing individual processes and the quality system itself for effectiveness facilitating continual improvement   A company or organization that has been independently audited and certified to be in conformance with ISO 9001 may publicly state that it is "ISO 9001 certified" or "ISO 9001 registered". Certification to an ISO 9001 standard does not guarantee any quality of end products and services; rather, it certifies that formalized business processes are being applied.   IQM : International Quality Management (IQM) is providing ISO Accredited ISO 9001, ISO 14001, OHSAS 18001, HACCP, ISO 22000, ISO 13845, ISO/TS -16949, ISO 29990 & ISO 50001 Certification Services from UASL and ASCB (UK). UASL and ASCB (UK) are the independent and impartial Accreditation’s Board from UK.   Certification procedure : In the case of interest for certification of your management system, the procedure is very simple : Complete an Application for Certification form (AfC) On the base of AfC we will process project of the Price Offer (PO) After the acceptation (ratification) of the Price Offer from your side we will prepare a draft of the Contract After the ratification of the Contract by negotiators this Contract comes into force and it becomes legally binding – Contract is signed for 3 years (the validity of an certificate is also 3 years) Within the 3 years’ validity of Contract we conduct 1 certification audit and 2 surveillance audits (vide infra) A process of management system certification has these basic phases: Phase of audit planning Assessment of documentation Pre-certification audit (optional) Certification audit Certificate granting and surveillance audits   Phase of audit planning  : Phase of an audit planning represents planning of an audit. Chief of auditors nominates a lead auditor, an auditor and a specialist from examination scope. Audit team responds to qualified performed audit. Assessment of management system documentation : Documentation assessment is performed for the scope of accessory information for planning of a management system certification audit and of monitoring, that there were established basic requirements for proper working of a management system. An auditee is asked to present a quality manual and other reference documentation regarding to standard requirements, according to which the system will have been certified at least 14 days before the audit performance. Pre-certification audit(optional) : Pre-audit is performed in the location of a customer with the aim of nonconformities elimination, which can exist in a management system of an auditee. The certification audit is performed in the location of a customer and in the individual working places, which are the object of assessment, according to a customer requests scheduled in the contract. The audit process performance has got these phases : Planning (program) – lead auditor determines the timetable with requests for the attendance of individual authorized persons. Performance – this stage represents the proper audit performance. Completion – team of auditors evaluates the audit performance at the final negotiation with the management representatives of the audited company, the team of auditors assesses dates for elimination of recognized nonconformities. Evaluation – the final document of a certification audit is the Certification Audit Report. A Lead auditor prepares a report; he is also responsible for its correctness and completeness. A lead auditor is assessable to add comments of auditors and specialists, who actively took part in an audit, after the personal consultation with them to the report. Certification granting and surveillance audits. If a director of certification body does not find out any significant facts, which should resist to assignments of a lead auditor established in the certification audit report a director of certification body publishes positive consideration with the consideration of a lead auditor and grants a certificate.

  ISO (International Organization for standardization) as it names itself implies it is an independent, Non-government international organization that develops standards like ISO 9001, ISO 37001, ISO 31000, ISO 27001, ISO 13485, etc. In terms of efficiency of product and services, safety, quality, provided by the Business.

• APQO: 15000

Iso 14001:2015 sets out the criteria for an environmental management system and can be certified to. It maps out a framework that a company or organization

ISO 9001 Standard defines the criteria for a general Quality Management System (QMS). TopCertifier is a global consulting firm providing business advisory, ISO 9001 training, process consultation, and certification services in Mumbai.

ISO 14001 or Green Certification is the internationally recognized standard for the environmental management of businesses. An EMS is a tool encompassing practices, processes, resources and responsibilities for implementing environmental management.

We are providing iso certification services. Benefits: • increases productivity· maximizes quality • increases revenue· improves employee morale and satisfaction • saves time and money • enhances ability to attract new customers that have adopted requirements for certification • improves accountability of management • increases employees' understanding of their roles in success of their work and the company • creates greater motivation and dedication • the connection of quality management systems to organisational processes • the encouragement of a natural progression towards improved organisational performance, via: • use of the quality management principles • adoption of a 'process approach • emphasis of the role of top management • requirements for the establishment of measurable objectives at relevant functions and levels • being orientated toward 'continual improvement' and 'customer satisfaction; including the monitoring of information on 'customer satisfaction' as a measure of system performance • measurement of the quality management system, processes and product • consideration of statutory and regulatory requirements • attention to resource availability

Iso certification we are one of the leading registration service providers for iso certifications in rajasthan. An iso certification or registration is a testimony to the high quality standards of a company or organization and is recognition of its quality management system. We provide our clients iso 9001:2008 certification which are widely demanded among organizations and iso 14001:2004 certifications that consist of requirements for environmental management system. These certifications give information regarding quality management system, measures for ensuring flawless products and services. We are also providing ohsas certification to our clients. Our organization offers international occupational health and safety management system certification namely - ohsas 18001: 2007.

bsci (business social compliance initiative) the bsci is a non-profit organization with its headquarters in brussels. it was launched more than five years ago at a time of intense exchange on how to achieve convergence in the field of corporate social responsibility. the bsci is a participatory platform of businesses where all members are invited to play an active role to further develop the bsci system and its services. BSCI offers companies a common social management system to improve working conditions in supply chains worldwide. The BSCI members implement the BSCI Code concretely through a combination of external monitoring and collaborative capacity building activities that ensure sustainable improvement in labour practices. System is regulated by the BSCI Code of Conduct. The BSCI Code of Conduct is based on the most important international Conventions protecting the workers’ rights such as the International Labour Organization (ILO) Conventions and other important Declarations of the United Nations, the OECD guidelines for multinational enterprises and the UN Global Compact. Our Code includes the ten following key elements to improve the worker´s situation: • freedom of association and the right to collective bargaining are respected • no discrimination is practiced • child labour is prohibited • legal minimum and/or industry standards wages are paid • working hours are compliant with national laws and do not exceed 48 hours regular + 12 hours overtime • there is no forced labour and disciplinary measures • the workplace is safe and healthy • the environment is respected • there is a policy for social accountability • there is an anti-bribery and anti-corruption policy The members are requested to adopt and disseminate the BSCI Code of Conduct both internally and in their supply chain to inform employees and suppliers about the company’s dedication to social compliance and the BSCI development approach. This step ensures that all parties in the company and its supply chain are informed about their responsibility in the process. In doing so BSCI Members express their wish to do business with suppliers who take social responsibility seriously.

Name of the standard ISO 9001:2015 – Quality management systems – Requirements Brief Description ISO 9001 is the most popular international standard published by the International Organization for Standardization.First published in 1987, today it is in its fifth edition. As per a survey conducted by ISO in 2016, globally there are total 1,106,356 organizations certified to ISO 9001. ISO 9001 prescribes the criteria for a quality management that an organization may want to build. Any type of an organization can refer to these criteria and develop its own quality management system. Once all applicable criteria are addressed, the organization can get this quality management system certified from a third party certification body. Most organizations develop a quality management system because – There is a need to assure their customers that the organization has the capability to produce products / services that meet the customers as well as legal requirements. A certification to ISO 9001 will provide that confidence to the organization’s customers. The organizations need to keep on improving internally so that they are able to achieve customer satisfaction. An application of ISO 9001 offers a framework to the organization where continual improvement process is established thereby giving the customers a consistent as well as an ever enhancing experience in terms of product / service delivery. ISO 9001 helps the organizations build a strong customer focus and ensures consistent top management commitment. It also brings in a risk-based thinking coupled with the process approach wherein the risks to the processes in the system are managed for building efficiency and effectiveness.

CDG Certification is an independent certification body. CDG is one of the fastest growing international certification body consisting of highly experienced professionals. We are accredited by JAS-ANZ & DAC. CDG operates from India, Asia, Middle East and Asia Pacific. CDG Certification Limited provides following certification services: ISO 9001:2008, ISO 14001:2004, ISO 22000:2005, ISO 27001:2013, ISO 20000:2005, HACCP, CE Marking, OHSAS 18001, C-TPAT, US FDA, RoHS Compliance, etc.

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This certification system is controlled and administered by a Certification Body (with the assistance, where necessary, of Authorized Qualifying Bodies), including all procedures necessary to demonstrate the qualification of an individual to carry out tasks in a specific NDT method and product or industrial sector, leading to certification of competence.

EMS Is A Tool To Manage Environmental Aspects Of Company's Operations. Based On Guidelines That A Company Can Adhere To On A Voluntary Basis In Order To Control Its Environmental Impacts On The Basis Of Self Determined Environmental Policy And Objectives ISO 14000 Has Been Developed As An International Standard To Avoid Proliferation Of Different EMS Standards. Though The Local Government Bodies Have Their Own Procedures And Efforts To Avoid The Hazards To The Environment It Is Empirical To Adopt A Commonly Designed EMS Tool.

We are providing ISO 31000:2009. ISO 31000 seeks to provide a universally recognized paradigm for practitioners and companies employing risk management processes to replace the myriad of existing standards, methodologies and paradigms that differed between industries, subject matters and regions.

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We are offering iso 9001:2008 certification service. Iso 9001 is the most popular international standard published by iso (link to – www.iso.org).first published in 1987, today it is in its fourth edition. As per a survey conducted by iso in 2012, globally there are total 1,101,272 organizations certified to iso 9001. Iso 9001 prescribes the criteria for a quality management that an organization may want to build. Any type of an organization can refer to these criteria and develop its own quality management system. Once all applicable criteria are addressed, the organization can get this quality management system certified from a third party certification body.

We are offering greetings from international standards !!! we deals with iaf accredited, government approved iso certificates iso can be obtained for small or big business firms benefits of iso certificates • it develops an international standard • it enhances customer satisfaction • establishes a brand image for the organization • it provides an edge over the competitor • it increases staff morale • mandatory for tender submission • preferred for international business dealings we provide the following iso certificates • iso 9001:2008 (quality management system) • iso 14001:2004 (environment management system) • ohsas 18001:2007 (occupational health & safety management system specification) • iso 27001:2005 (information technology security management system) • iso 22000:2005 (food safety management) sa8000 social accountability. Haccp-hazard analysis and critical control point. Iso 50001;2011 energy management system • ce marking gmp haccp halal bifmatrademarkcopyright​.

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