IT Training Services in Mumbai

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With ITIL Training & Certification adopters have more opportunity than ever before to drive business success. ITIL v3 has not only increased the emphasis on improving business performance through IT and IT services, it has gone on to embrace Business Service Management. ITIL V3 has long recognized the need to align IT with the business and deliver the services most needed for business success. With ITIL Certification adopters have more opportunity than ever before to drive business success. ITIL v3 has not only increased the emphasis on improving business performance through IT and IT services, it has gone on to embrace Business Service Management (BSM). In order to get the most out of ITIL v3, including business benefits, both training and tools are mandatory. Course Description Introduction to ITIL IT Infrastructure Library IT Service Management Concepts Service Desk Support Incident Management Problem Management Change Management Release Management Configuration Management SLA Management IT Services Financial Management Capacity Management Availability Management IT Service Continuity Management IT Security Management   Pre-requisites : An Experienced IT Professional.   Salary : Salary is between 20000-25000-   Upgrade Path : ITILv3 Practioner

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