Mankad and Associates Insurance Broking Private Limited Andheri East, Mumbai, Maharashtra

Vehicle insurance gives complete protection against loss or damage to your vehicle and death or bodily injury to a third party arising from natural and man-made calamities. It can be bought for private cars, two-wheelers, three-wheelers and commercial vehicles. This insurance is broadly classified into Comprehensive / Package Policy Liability only Policy What it CoversIt covers loss or damage to the insured vehicle and its accessories caused due to the following reasons: Burglary, housebreaking or theft Fire, explosion, self-ignition or lightning Malicious acts Riot and strike Earthquake Terrorism Accidental damages by external visible means Natural calamities Popular Add-on CoversBy paying additional premium, you can opt for certain add-on covers in the base plan to enhance the coverage on the vehicle: Zero depreciation cover Engine protector No claim bonus protection cover Return of invoice price Key replacement cover Tyre cover Roadside assistance cover Major Exclusions Mechanical or electrical breakdown Depreciation Wear and tear Please refer to the policy document for complete scope of cover and list of exclusions and other terms and conditions under the policy.

There are mainly three types of vehicle claims: Accident claims, Theft claims and Third party claims.Cashless ClaimIn case of damage to the vehicle Take the vehicle to the Cashless garage for repairs as far as possible. They will register the claim. Surveyor deputed by the insurance company will inspect the vehicle at the garage. The garage will give estimate of repairs to the surveyor. The claim form duly completed with Driving Licence, R.C. book, policy copy and any other documents called for by the surveyor will have to be shown to him. If the insured has to bear any amount which is not admissible, the same will have to be paid by him to the workshop. The surveyor will give approval after assessment. The garage will start the repair of the vehicle. After completion of repair vehicle will be handed over to the insured. Reimbursement ClaimIf the vehicle is to be repaired in a garage outside the purview of the network, then you can claim reimbursement for the same. Here the claim is to be intimated to the insurance company in writing or through toll free number. Claim form duly filled along with estimate for repairs have to be submitted to them for appointment of surveyor. Documents will be common for both cashless and reimbursement claim.For Accident Claims In case of damage to the insured vehicle is due to accident, the vehicle registration number and the contact details of the third party/driver involved in the accident should be noted. Name of the witness and contact details should be noted Contact the toll free number OR mail to the insurance company giving full details of the accident and get the claim number. Submit claim documents to the insurance company like Duly signed claim form, RC copy of the vehicle, Driving licence copy, Policy copy, Original Estimate, FIR (case to case),Original repair invoice and Payment receipt (In case of cashless garage, the garage will follow the procedure) For Theft Claims Register an FIR and then Immediately contact the toll free number or intimate the same in writing to the insurance company giving full details of the theft and get the claim number. In addition to the above mentioned documents required for accident claims, additional documents like RTO transfer papers duly signed along with Form 28, 29, 30 & 35 (if hypothecated), Final report from the police( if the vehicle is untraceable), RTO letter is required. For Third party ClaimsImmediately contact the toll free number of the insurance company giving full details of the accident and get the claim number. Lodge an FIR with the Police. All notices/summons received should be handed over the insurance company for defence.

Travel insurance can save valuable time and energy when on the go. It can protect you against any untoward incidents and risks. It also covers unforeseen situations such as passport loss, flight delay, and baggage theft during transit.Types of Policies International Travel Insurance: Offers overseas travellers (the person buying the policy as well as family members) protection from a number of contingencies that may arise during overseas travel. An insured can opt for a plan that covers a single journey (Single-Trip) or more than one journey (Multi-Trip) depending on the requirement. Usually a multi-trip insurance plan offers cover for a year, and is meant for frequent fliers. Corporate Travel Insurance: Covers employees of an organisation during international trips. Students Travel Insurance: Designed for students travelling abroad for higher studies on a student visa. What it CoversSome of the coverages offered: Medical expenses including repatriation and emergency medical evacuation Accidental death and permanent total disablement Loss of passport Trip delay Total loss of checked baggage Personal liability Major Exclusions Claims will not be paid where medical needs arise due to pre-existing diseases Cosmetic surgery unless the same is necessary as part of treatment after an accident Participation in hazardous sports like mountaineering, skiing etc. Please refer to the policy document for complete scope of cover and list of exclusions and other terms and conditions under the Policy.

It offers cover against fire and allied perils named in the policy. The policy can cover a building (including plinth and foundation), plant and machinery, stocks, furniture, fixtures and fittings and other contents. Properties which can be covered under Standard Fire and Special Perils includes industrial and manufacturing risks, dwellings, hotels, offices, shops, utilities and the like.General Exclusions: Loss, destruction or damage caused by war, invasion, act of foreign enemy hostilities Nuclear risks Damage due to radioactive materials Damage to boilers from explosion Loss or damage due to its own fermentation, natural heating, and undergoing any heating or drying process Loss or damage to electrical machinery or equipment from electrical fire

We handle treaty programs and facultative reinsurances for domestic as well as international clients. Our large network of associates in Lloyds and other international markets guarantees competitive terms for our clients, for any class of business such as property, liability, aviation and marine.Facultative Marine Property Engineering Liability Aviation Treaty Proportional Excess of loss

Covers damage arising out of death, bodily injury or damage to property of a third party in the insured’s premises.For more comprehensive protection, the cover can be extended for legal exposures arising out of sudden and accidental pollution, act of god perils, transportation of hazardous substances and more.Standard Exclusions common to Product and Public Liability: Deliberate non-compliance of any statutory provision Pure financial loss Fines and penalties War and kindred risks, nuclear risks Contractual Liability

Compensates legal costs of damage to another party as a result of errors or omissions in conduct of business. The policy covers cost of defense as well as out of court settlements that may take place. It is useful for individuals and companies engaged in professional services such as chartered accountancy, architecture, civil engineering firms, law firms, advertising agencies etc.Standard Exclusions: Any act committed in violation of any law Services rendered while under the influence of narcotics or intoxicants Personal injuries such as libel Any dishonest, fraudulent, criminal or malicious act or omission Liabilities arising out of pollution and/or contamination

Covers damage arising out of a faulty product that harms someone’s life or property, and for which the manufacturer, supplier or vendor is legally liable. This policy covers all costs, including defence costs, that the insured becomes legally liable to pay for Accidental death/bodily injury or disease to any third party Accidental damage to property belonging to third party This is applicable when the damage was caused by a defect in the product manufactured by the insured, and specifically mentioned in the policy, after the product left the insured’s premises.Products like pharmaceuticals, automobile parts, and aviation parts can be covered under this.

There are three types of claims for personal accident: Death, Permanent & Partial Disablement, Temporary disablement claims. In case of any accidental claim, intimate the claim to the insurer in writing or give a call at the toll free number of the policy giving full details of the claim. A claim number will be generated. Depending on the nature of the claim, documents are to be submitted to the insurance company for processing. On receipt of documents, the claims scrutiny is done by the insurer as per policy coverage. For approved cases, settlement letter is mailed/couriered to the insured/proposer and payment is released through NEFT/RTGS by the insurance company. For queried cases, query letter is sent to the client requesting for additional documents/information. Reminders are sent to the client and if the requested documents are not received after reminders, the claim closure letter is sent to the insured. For rejected cases, rejection letter is sent to the insured mentioning sufficient reasons as per the terms and conditions of the policy. Documents for ClaimThe following is an indicative list of documents required for processing a claim:Death Claim Policy copy Claim form Attending doctor’s report with Medico Legal Certificate (MLC) Original death certificate Original / attested post mortem / coroner’s report Attested copy of FIR /Panchnama Police Inquest Report, where applicable Disablement Claims Policy copy Claim form Attending doctor’s report with Medico Legal Certificate (MLC) Original disability certificate from the doctor Investigation / laboratory reports and other medical case papers Original discharge summary if hospitalised Attested copy of FIR /Panchnama Police Inquest report, where applicable In case of permanent total disability, disability certificate from competent authority Weekly Benefit ClaimsPolicy copy Claim form Attending doctors report with Medico Legal Certificate (MLC) Attested copy of FIR /Panchnama Original disability certificate from the doctor Investigation / laboratory reports and other medical case papers Employee leave certificate with grade / designation from the HR of the company.

Covers loss of money in transit between the insured’s premises and bank or post office or other specified places, due to robbery, theft or any other fortuitous cause. It also covers loss from burglary or housebreaking when the money is at the insured’s premises in a safe or strong room.Standard Exclusions: Shortage due to error or omission Loss of cash entrusted to any person other than the insured or an employee of the insured Losses arising from war and allied risks Money carried under contract of affreightment

Loss of hire or revenue, which is usual for shipowners, is not available in the Indian market. Traditional loss of hire products available in international markets trigger only when a vessel owner suffers financial loss caused by any of the perils insured under the H&M Policy. They compensate for the loss of hire or revenue during repair, subject to the Time Deductible.Another unique product under this type, identifies 21 additional situations (perils) where there is no physical damage to the vessel, but the owner could lose charter, hire, or earnings as a result of any of those perils. These perils primarily relate to Blue Water Vessels, tonnages which operate on coastal waters and are equally susceptible to those perils.Perils include the following: Fire or explosion on land Extraordinary weather Earthquake, heave Emergency port closure Abnormal physical obstruction of a berth Master’s refusal Arrest, restraint under quarantine regulations Infectious diseases or poisoning on board Illness, death or injury Detention following actual or alleged pollution Oil or chemical pollution

Marine Hull Insurance offers protection to shipowners against loss or damage to their ships. However, other parties such as charterers, shipbuilders, bankers / financiers etc. can also cover their interests under various types of insurances.Types of Policies Hull and Machinery (H&M) Insurance: Covers the body of the ship or her hull, machinery, tackle, ordinary fittings required for trade, and other necessary equipment. The policy covers damage to the vessel arising from various factors such as perils of the sea, crew negligence, machinery breakdown, General Average and Salvage etc. Basically the hull policy is as per the standard English clause under the ITC Hulls. Subsidiary Interests Insurance: Usually refers to freight and disbursements insurance. Freight is the profit a shipowner makes from employing his ship. Disbursements include the expenses for fitting out of a ship for a voyage, which may include the cost of provisions and stores made available on board the ship, port dues, expenses of loading / unloading at the port of call and the like. War Risks Insurance: War and related perils are “Paramount Exclusions” under a regular hull insurance plan, but these can be insured separately. Most ship owners opt for the GIC Re’s War Risks Scheme (called Hull War Risks Insurance Scheme of Government of India, 1976). The sum Insured for war risks insurance must be the same as the sum insured under H&M, and Freight and Disbursements interests.

Marine cargo insurance is an important risk mitigation tool available to manufacturers, traders, exporters and importers who move goods within the country or overseas. It affords protection to the owner of the goods against loss or damage to the cargo. Such loss or damage could arise due to an accident, damage during loading and discharging, sinking of the vessel etc. Another option is going for an All Risk Marine Cargo Policy that provides comprehensive coverage with some general exclusions such as losses arising from the inherent nature of the commodity or packing. It is also possible to develop special covers for a particular commodity and the peculiar risks associated with it.  

How to lodge a claim Immediate intimation to the insurance company or survey agents mentioned in the insurance policy / certificate Do not give a clean receipt when goods are received in unsound condition Give a notice in writing to the carrier or other bailees within three days, if loss or damage was not apparent at the time of accepting delivery Call for joint survey by carrier and / or other bailees representatives Take photographs of the consignment including damaged goods or packing Segregate sound goods from the damaged goods to prevent further aggravation of damage In case of road transport, obtain original certificate of facts from the carrier Cooperate with the surveyors in providing required documents and information on salvage process etc. Act as prudent uninsured

 The policy provides financial protection in the event of an unforeseen and sudden physical damage of the insured machinery that occurs owing to any cause other than those excluded in the policy, and which makes immediate repair or replacement necessary breakdowns.Standard Exclusions:Loss, damage and/or liability caused by or arising due to War or warlike operations Nuclear reaction, radiation or radioactive contamination Faults or defects existing at the time of commencement of the policy Wear and tear Parts of the machine as specified in the policy which have limited life

Invest in a home insurance plan to secure your home against natural and man-made disasters.What can be Covered Fire and allied perils including natural perils like an earthquake, flood etc. (for building and contents) Burglary and housebreaking including larceny and theft All risk for jewellery and valuable portable electronic equipment Plate glass Breakdown of domestic appliances Television set Pedal cycles Baggage insurance Personal accident Public liability Workmen’s Compensation Fidelity guarantee Major Exclusions Damage, deconstruction or loss caused by war, act of foreign enemy, hostilities, invasion or war like operations Loss or damage from wear and tear or depreciation Loss or damage caused by an act of terrorism Please refer to the policy document for complete scope of cover and list of exclusions and other terms and conditions under the policy.

A medical emergency can drain a person both financially and emotionally. A health insurance policy can ensure reimbursement of expenses or cashless treatment when you or your dear ones fall ill. It covers pre- and post-hospitalisation costs.An insured should be hospitalised for a minimum 24 hours to avail Mediclaim benefit. This time limit will not applicable for Day care procedures that requires less than 24 hours hospitalisation as per policy conditions.Why Health Insurance Tax benefit under section 80D of the IT act Cover offered by your employer may be insufficient Medical treatment costs can drain your finances Cashless hospitalisation Types of Policies Individual health insurance Family floater health insurance Senior citizen health insurance Top up health insurance Major ExclusionsAny medical expenses incurred for or arising out of the following is not covered: War, invasion, act of foreign enemy Pre-existing diseases Diseases or injuries incurred during first 30 days from the time the insurance is effective, except in case of accidental injury.  Please refer to the policy document for complete scope of cover and list of exclusions and other terms and conditions under the policy.

Basically there are two types of process in Health Claims – Cashless claims & Reimbursement claims.Cashless Claims For claim on cashless basis, the insured should get admitted to network hospitals of Third Party Administrator (TPA)/Insurance Company. The pre-authorisation form along with necessary documents like investigation report, previous consultation paper (if any),Cashless ID, Photo ID proof, residence proof etc. will be mailed by the hospital to the TPA/Insurance Company. The TPA will review the claim request and accordingly approve, query or reject the same as per the policy terms and conditions. TPA will settle the claim as per policy terms and conditions with the hospital after completion of necessary formalities. Reimbursement claims For claim on reimbursement basis, the insured should get admitted to any Network/Non Network hospital. The claim should be intimated to the TPA/Insurance Company to get the claim number within stipulated time as per the policy terms and conditions. After getting discharged from the hospital, the insured should collect all the original documents from the hospital and submit the same to the TPA/Insurance Company along with the claim form and policy copy within stipulated time as per the policy terms and conditions. The TPA/ Insurance Company will review the claim request and accordingly approve, query or reject the same as per the policy terms and conditions. For approved cases, Settlement letter is mailed/couriered to the insured/proposer and Payment is released through NEFT/RTGS by the insurance company. For queried cases, query letter is sent to the client requesting for additional documents/information. Reminders are sent to the client and if the requested documents are not received after reminders, the claim closure letter is sent to the insured. For rejected cases, rejection letter is sent to the insured mentioning sufficient reasons as per the terms and conditions of the policy. Documents for Claim Copy of the policy Copy of the Intimation Letter / Mail / Intimation No Duly filled & signed claim form Original discharge card / Discharge Summary duly signed by treating doctor and with hospital stamp. Original hospital bill with break-up details with serial no. duly sealed & signed. Original pre-numbered hospital payment receipt duly sealed & signed, Original prescriptions, Original pharmacy bills (please make sure patient name is mentioned on the bill) Original advance paid receipt if any Original investigation reports along with original bills & payment receipts for the investigations done within & outside hospitals. Original consultation papers, if any All Imaging Films, ECG Strips, Doppler / Angiogram CD etc. Hospital Registration Certificate (in case of a unknown small hospital) Any other original documents related to the claim. MLC/FIR in case of Accident cases. The copy of the cancelled cheque of the policy holder / Employee in case of corporate client where in claim is payable to employee If employee has availed a cashless but if the same is not utilized letter from the hospital mentioning the same. Copy of Valid Photo Id Proof of the patient & Policy holder / Employee in case of corporate client. Address Proof of Policy holder / Employee in case of corporate client if the claim is more than 1 lakh.

Offers compensation to the policy holder in the event of death or disablement due to accidents occurring in any part of the world. The coverage is the same as under individual policy.Standard Exclusions: Natural Death Injury caused while under the influence of drugs or alcohol Violation of law War and nuclear perils Pregnancy or childbirth

It is health insurance that covers a group of people who can be members of a society, employees or professionals of a company. It helps companies identify and mitigate risks faced by employees.Some features of Group Mediclaim Insurance Covers medical costs for the insured (self), spouse, children and dependent parents Can cover pre-existing diseases and maternity with additional premium Can be customised based on your requirements Offers cashless hospitalisation at network hospitals Standard Exclusions: Experimental and unproven treatment Disease, illness, injury, caused directly or indirectly by nuclear weapons/materials or radioactive contamination Dental treatment or surgery of any kind unless otherwise specified in the schedule to the policy

How to lodge a claim Take immediate measures to extinguish fire and minimise loss Call for fire brigade assistance and lodge an FIR with the nearest police station Intimate the broker/insurer about the fire, and provide policy numbers and description of the property affected, and other details such as date and time of fire, location, estimated amount of loss, contact person details Retain the salvage till a surveyor inspects the loss, and act as per his advice List of documents to be submitted in case of a claim Duly completed claim form Detailed note on incidence of fire Take photos/videos of the fire fighting/loss minimisation measures Certified copy of FIR, police panchnama Fire brigade report and their bill and receipt Newspaper cuttings, if a report appeared in the news paper Weather report, if loss is due to flooding/inundation Details of stock or plant and machinery or electrical installations and other properties Detailed statement of damages with their respective valuations as per policy conditions Details of salvage materials Estimate for repairs or replacements Purchase and sales register copies or details Audited Balance Sheet / Profit & Loss Account, Trading Account for the last three years Provisional Balance Sheet / Profit & Loss Account, Trading Account for the current year upto date of fire or loss IT & VAT Returns for preceding year, PAN card copy, and AAT Regn copy In case of Agreed Bank Clause, monthly stock statement to be submitted to the bankers for the financial year

Covers the employer for any direct financial loss he may suffer as a result of employees’ dishonesty. The basis of fidelity guarantee originates from the employer and employee relationship or a fiduciary relationship where confidence or trust reposed plays a crucial part.Standard Exclusions: Losses such as stock taking shortages, trading losses, not caused by fraud or dishonesty Discovered more than 12 months after the termination either of the guarantee or the service of the employee concerned Where there has been any change in the agreed system of check of accounting precautions without the insurer’s prior consent

Provides cover for storage, assembly/erection, and testing and commissioning for the following activities, unless specifically excluded: Setting up of a new project or individual machines Expansion of an existing project Dismantling and re-erection of an existing facility The interests of suppliers, manufacturers, contractors as well as subcontractors can be included in the policy. The cover  begins from the time of unloading of the first consignment at the project site and terminates on completion of testing or handing over of the project to the principal, or the period chosen, whichever is earlier.Standard Exclusions: Policy does not cover loss or damage due to faulty design, defective material, bad workmanship Wilful act or wilful negligence War and nuclear risks

Covers comprehensive cover against unforeseen and sudden physical loss or damage to electronic equipment and data media. The policy covers loss or damage caused by fire or allied perils such as explosion, machinery breakdown, short circuit or voltage fluctuations, theft, burglary etc.Standard Exclusions: War or warlike operations Wilful act or negligence Wear and tear Consequential losses Pre-existing fault or defect