Processlogix Consulting Private Limited Andheri, Mumbai, Maharashtra

Name of the standard ISO 9001:2015 – Quality management systems – Requirements Brief Description ISO 9001 is the most popular international standard published by the International Organization for Standardization.First published in 1987, today it is in its fifth edition. As per a survey conducted by ISO in 2016, globally there are total 1,106,356 organizations certified to ISO 9001. ISO 9001 prescribes the criteria for a quality management that an organization may want to build. Any type of an organization can refer to these criteria and develop its own quality management system. Once all applicable criteria are addressed, the organization can get this quality management system certified from a third party certification body. Most organizations develop a quality management system because – There is a need to assure their customers that the organization has the capability to produce products / services that meet the customers as well as legal requirements. A certification to ISO 9001 will provide that confidence to the organization’s customers. The organizations need to keep on improving internally so that they are able to achieve customer satisfaction. An application of ISO 9001 offers a framework to the organization where continual improvement process is established thereby giving the customers a consistent as well as an ever enhancing experience in terms of product / service delivery. ISO 9001 helps the organizations build a strong customer focus and ensures consistent top management commitment. It also brings in a risk-based thinking coupled with the process approach wherein the risks to the processes in the system are managed for building efficiency and effectiveness.

Name of the standard ISO 27001:2013 – Information security management systems – Requirements Brief Description ISO 27001 is one of the most popular international standards published by ISO. Adopted from its earlier form BS 7799, a British standard, ISO published it as ISO 27001 in 2005. Today it is in its second edition. ISO 27001 offers a framework for developing an Information Security Management System (ISMS) for an organization that wants to protect its information assets from all possible risks. Any type of an organization can refer to this framework and develop its own information security management system. Once all applicable requirements are addressed, the organization can get this information security management system certified from a third party certification body. Most organizations develop an information security management system because – There is a need to assure their customers that the organization has appropriate processes, systems and practices in place to ensure confidentiality, integrity and availability of information. A certification to ISO 27001 will provide that confidence to the organization’s customers. The organizations need to fulfil compliance needs in terms of applicable statutory and regulatory requirements pertaining to privacy and data protection. An application of ISO 27001 offers a framework to the organization where such statutory and regulatory requirements are addressed within the internal control mechanism. ISO 27001 helps the organizations build a complete model in order to assure protection of information assets as well as for meeting compliance needs.

Name of the standard ISO 22301:2012 – Business continuity management systems – Requirements Brief Description ISO 22301 is one of the newest international standards published by ISO. Published in 2012, it is its first edition. The ISO 22301 standard is one of the first standards worldwide to be harmonized with the Annex SL that prescribes structure of all current and future management system standards (MSS). Largely based on BS 25999-2 (a British standard for business continuity), the ISO 22301 prescribes requirements for organizations that want to build a business continuity management system (BCMS). Any type of an organization can refer to this standard and develop its own business continuity management system. Once all applicable criteria are addressed, the organization can get this business continuity management system certified from a third party certification body. Most organizations develop a quality management system because – There is a need to assure their customers and other stakeholders that the organization has the ability to meet continuity requirements and expectations. A certification to ISO 9001 will provide that confidence to the organization’s customers. The organizations need to develop a consistent approach to deal with disruptive incidents. An application of ISO 22301 offers a framework to the organization where a documented management system to cater to this need can be developed. ISO 22301 helps the organizations to build an effective mechanism for identifying and satisfying continuity and recovery needs.

Name of the standard ISO 20000-1:2011 – Service management systems – Requirements Brief Description ISO 20000-1 is one of the globally accepted and a popular international standard published by ISO. First published in 2005, today it is in its second edition. The ISO 20000-1:2011 standard is aligned to the Version 3 of the popular ITIL (Information Technology Information Library) framework. While an ITIL framework describes the good practices of IT Service Management, ISO 20000-1 standard prescribes the criteria for a service management system that a service provider may want to build (please note that ISO 20000-1 is not limited only to IT service provider). Any type of service providing organization can refer to these criteria and develop its own service management system. Once all applicable criteria are addressed, the organization can get this service management system certified from a third party certification body. Most organizations develop a service management system because – There is a need to assure their customers that the organization has the capability to deliver services that meet the customers as well as legal requirements. A certification to ISO 20000-1 will provide that confidence to the organization’s customers. The organizations need to keep on improving internally so that they are able to achieve customer satisfaction. An application of ISO 9001 offers a set of 13 processes categorized into 4 service management process areas to the organization where continual improvement of services is established thereby giving the customers a consistent as well as an ever enhancing experience in terms of the service delivery. ISO 20000-1 helps the organizations build a strong customer focus and ensures consistent top management commitment. It also brings in a process approach wherein all processes in the system are managed for building efficiencies and effectiveness.

Name of the standard ISO 14001:2015 – Environmental management systems – Requirements Brief Description ISO 14001 is one of the most popular international standards published by the International Organization for Standardization.First published in 1996, today it is in its second edition. The ISO 14001 standard is currently being revised and the next revision is scheduled for end of 2015. As per a survey conducted by ISO in 2016, globally there are total 346,189 organizations certified to ISO 14001, only second to worlds most popular standard – ISO 9001. ISO 14001 prescribes the criteria for an environmental management system that an organization may want to build. Any type of an organization can refer to these criteria and develop its own environmental management system. Once all applicable criteria are addressed, the organization can get this environmental management system certified from a third party certification body. Most organizations develop an environmental management system because – There is a need to assure their customers that the organization controls the environmental impact of its product and services. A certification to ISO 14001 will provide that confidence to the organization’s customers. The organizations need to develop a systematic approach to eliminate, reduce or prevent the environmental impacts of its products and services thereby meeting its social and legal obligations. An application of ISO 14001 offers a risk based framework to the organization where continual improvement process is established for controlling the environmental impacts. ISO 14001 helps the organizations build efficient operational controls in view of the environmental risks that arise due to its routine and non-routine activities within the life cycle of its products and services. Such controls also satisfy the applicable statutory and regulatory requirements (e.g. Environmental Protection Acts) thereby ensuring the required compliance level.

Name of the standard ISO 45001:2018 – Occupational health and safety management systems – Requirements Brief Description Published in 2018, ISO 45001 has replaced one of the most popular British standard OHSAS 18001:2007. One of the major advantages of ISO 45001 is that it is based on the Annex SL framework thus making it ready for integration with other ISO management system standards such as ISO 9001, ISO 14001, etc. ISO 45001 prescribes the criteria for an occupational health and safety management system (OHSMS) that an organization may want to build. Any type of an organization can refer to these criteria and develop its own occupational health and safety management system. Once all applicable criteria are addressed, the organization can get this occupational health and safety management system certified from a third party certification body. Most organizations develop an occupational health and safety management system because – There is a need to assure their customers that the organization controls the health and safety aspects of its employees, stakeholders, customers and suppliers in its workplace. A certification to ISO 45001 will provide that confidence to the organization’s customers. The organizations need to develop a systematic approach to eliminate, reduce or prevent the workplace related hazards thereby meeting its social and legal obligations. An application of ISO 45001 offers a risk based framework to the organization where continual improvement process is established for controlling the occupational (workplace related) hazards and risks. ISO 45001 helps the organizations build efficient operational controls in view of the hazards and risks to health and safety that arise due to its routine and non-routine activities. Such controls also satisfy the applicable statutory and regulatory requirements (e.g. Labour Laws) thereby ensuring the required compliance level.

Name of the standard ISO 22000:2018 – Food safety management systems – Requirements Brief Description ISO 22000 is the one of the popular international standard published by ISO (link to – www.iso.org).Published in 2005, today it is in its second edition, ISO 22000:2018. As per a survey conducted by ISO in 2012, globally there are total 23,231 organizations certified to ISO 22000. ISO 22000 prescribes the criteria for a food safety management system that an organization may want to build. Any type of an organization within a food chain can refer to these criteria and develop its own food safety management system. Once all applicable criteria are addressed, the organization can get this food safety management system certified from a third party certification body. Most organizations within the food chain develop a food safety management system because – There is a need to assure their customers that the organization has a food safety management system in place to ensure that the food is safe for the consumer. A certification to ISO 22000 will provide that confidence to the organization’s customers. The organizations need to keep on improving internally so that they are able to achieve customer satisfaction. An application of ISO 22000 offers a framework to the organization where continual improvement process is established for evaluating and assessing customer requirements that relates to food safety and demonstrating conformity to these requirements. ISO 22000 helps the organizations build a strong customer focus and ensures consistent top management commitment. It also brings in a process approach wherein all processes in the system are managed for building efficiencies and effectiveness.

Banks offer customer oriented services and deal with customers’ highly confidential personally identifiable information (PII). Due to this nature of the business the regulators require efficient systems for customer service and for ensuring information security and business continuity. Banks can choose any of our following services for meeting such requirements – – ISO 9001 Certification Consulting Service – ISO 27001 Certification Consulting Service – Vulnerability Assessment and Penetration Test – Information Systems Audit (IS Audit) – CMMI for Services

Telecom companies offer customer oriented services and deal with customers’ highly confidential personally identifiable information (PII). Due to this nature of the business the regulators require efficient systems for customer service and for ensuring information security and business continuity. Telecom companies can choose any of our following services for meeting such requirements – – ISO 9001 Certification Consulting Service – ISO 27001 Certification Consulting Service – Vulnerability Assessment and Penetration Test – Information Systems Audit (IS Audit) – CMMI for Services – CMMI for Acquisition

Information Technology companies include companies that deliver IT services or provide other services based on IT. These companies follow a highly customer oriented services where each process needs to be focused on customers’ needs and expectations. Since these companies face a lot of competition, they need to constantly add certifications to enhance their brand image. Such companies can select any of our following services – – ISO 9001 Certification Consulting Service – ISO 27001 Certification Consulting Service – ISO 20000-1 Certification Consulting Service – ISO 22301 Certification Consulting Service – Vulnerability Assessment and Penetration Test – CMMI for Services – CMMI for Development Additionally following services may help them to add further value to their brand image – – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service

Business Process Outsourcing is a big industry and includes companies that provide outsourcing solutions to lot of other industries. This may include healthcare, financial service, customer support, etc. Such companies may select any of the following services – – ISO 9001 Certification Consulting Service – ISO 27001 Certification Consulting Service – ISO 20000-1 Certification Consulting Service – ISO 22301 Certification Consulting Service – Vulnerability Assessment and Penetration Test – CMMI for Services – CMMI for Development

In India, cooperative is a major contributor to rural growth. These are the organizations formed by social entrepreneurs to service needs of the rural area surrounded by them. Few examples of businesses of such cooperative organizations include Milk and Milk processing, Cooperative Credit Societies / Banks, etc. Such organizations may select any of the services listed below – – ISO 9001 Certification Consulting Service – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service – ISO 22000 Certification Consulting Service – Business Process Review and Re-engineering (BPR) service

Manufacturing companies vary in nature across globe. These may include companies that have their own products or companies that manufacture components for other product manufacturers. Quality is the foremost requirement of these companies. Manufacturing companies may select any of the service listed below – – ISO 9001 Certification Consulting Service – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service – TS 16949 Certification Consulting Service – ISO 13485 Certification Consulting Service

Construction companies include companies that build residential buildings / complexes, commercial buildings / complexes, Roads, Bridges, etc. For these companies besides quality, environments and health and safety also plays a major roles within their business context. Construction Companies may select any of the following services – – ISO 9001 Certification Consulting Service – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service – CMMI for Development – CMMI for Acquisition

Education industry is one of the major industries worldwide. With the increase in population, the need for educational infrastructure and services also grow. An educational institute is highly customer oriented organization where not only the student but also the parents and future employers of the student influence the service delivery. Educational Institutes may select any of the following service – – ISO 9001 Certification Consulting Service – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service – CMMI for Services

Government organizations are the ones that each citizen is looking up to for speed and transparency of fulfilment of their requirements. These organizations need to work on continually improving their ability to meet these expectations. Government organizations may select any of the following service – – ISO 9001 Certification Consulting Service – ISO 14001 Certification Consulting Service – OHSAS 18001 Certification Consulting Service