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Mystery Shopping Service
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Typical areas we cover in mystery shopping brand assurancecompliance evaluations customer experience evaluation customerguest service evaluations all customers touch point evaluation signature employee evaluation brand standards implementation evaluation competitive benchmarking customer experience management service level quality assurance external and internal ambience relationship and building behavior salesproduct promotions sales techniquemethodology cross sellingup selling staff knowledge about products and the brand security process telephonic interaction skills.
mystery shopping research service
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mystery shopping research service, computer aided telephone interview service
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