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crm software solutions
Customer relationship management (crm) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Crm systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. Crm systems can also give customer-facing staff, detailed information on customers' personal information, purchase history, buying preferences and concerns.
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application software development
We have capability and flexibility of providing conceptual and functional custom application development, software product development, web application development, and system and technology integration services.
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erp business solutions
New customer acquisition is the means to survive, grow and sustain the business. A customer management software can help you to acquire new customers by maintaining a database of customers, their preferences and buying behaviour. This database can be used for analytical purposes to employ marketing strategies; launch new products and services; and take other initiatives to build a loyal customer base.
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business application
Go beyond crm with divya cloud enterprise application. Get your automated, intelligent and completely integrated cloud based business app & create your mobile office accessible anytime and at anyplace. Get cloud applications, cloud based crm and other cloud business applications. An intelligent cloud app, easy to customize and deploy.
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ERP solution
Crm and enterprise resource planning (erp) are the two sides of the same coin. Both systems are developed to help business grow and earn profits. Although they share a lot of common ground and appear similar at first glance, both crm and erp have different core functions. Erp is used to streamline business processes, whereas crm is used to acquire and retain customers and improve customer relationships. Not all businesses require both these systems. A small business might benefit more from crm and a large manufacturing firm might benefit more from erp. The decision for using either or both systems depends on the specific needs of the business. If required, crm and erp can be integrated, but initially it is best to view them as separate entities.
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Web Development
We design and develop innovative web portals with custom applications which combine interactive design and the latest technologies. We use combination of technologies, technical expertise, and business know-how to help clients achieve expected results. Web developers at divya cloud use latest technologies and platforms to deliver you best-in-class web service. To list down a few are asp.net, j2ee, rdbms, c#, my sql, microsoft windows, visual studio, crystal report etc.
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Customer Relationship Management Software
We are offering get cloud applications, cloud based crm and other cloud business applications. An intelligent cloud app, easy to customize and deploy.
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