Voice Logger
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Specifications >> Simplifies agent activities >> Increase consistency in procedures and results >> Avoids errors of omission >> Minimizes the number of concurrently active channel >> Streamlines retrieval of recordings >> Minimizes investment in archival media >> 24x7 recording or SHEDULE BASED recording >> Simple to install software & hardware >> The recording software works in background whereas the user can use other applications >> Only 1GB hard disk space required up to 200 hrs of recording >> Works on windows 98 ne / 2000/ hp operating system >> No external power supply required, Electricity from OSB port >> CLI for incoming calls & number of outgoing calls get registered >> Simple search on date, time number incoming/ outgoing call